We are pleased to offer a 10-year warranty with every home we build in collaboration with our partners over at Platinum Seal. However, you can rest assured our build quality should mean that you won’t be needing this.
Platinum Seal provides cover for all our homes which are built to BS3632 whether on a residential park, holiday/leisure park or even on your own land.
You can read more about our partner Platinum Seal and how the warranty works over on their website. Below you can check out a handy guide about the Platinum Seal warranty:
Platinum Seal understands the importance of transparency, especially when it comes to your new home and the cover provided. The warranty offered is for a wide range of structural defects that could, although rarely, occur. This giving you protection and peace of mind during the first 10 years after your park home has been delivered.
Cover starts from the date of dispatch of your park home from the manufacturer and lasts up to a maximum period of 10 years from the date of dispatch.
Pathfinder Homes are responsible for any structural defects to your home for the first 2 years from the date of delivery of your lodge. However, in the first 12 months from the date of manufacture, we are also responsible for the internal defects. These are stated within our terms and conditions (read more here). Should we not be able to fulfil our obligations during this time, the Platinum Seal scheme will take on our responsibility for any structural defect. Only with their liquidation covers as part of your standard Platinum Seal cover.
After the manufacturer warranty ends, a further 8 years of insurance up to a maximum of 10 years from the date of manufacture. The Platinum Seal Insurer will provide insurance protection if there are structural defects to your park home. This cover does not include faults to the base your park home is sited as this is the responsibility of your park owner/operator. It also excludes structural defects as a result of a lack of maintenance or wear and tear.
Please Refer to Platinum Seals Website for further details by clicking here.
Homes that left our factory prior to May 2021 still benefit from a 10-year warranty provided by Gold Shield. For more information on these please visit their website here!
